Low Voltage Cabling

Paragon Communications is a licensed Georgia Low Voltage Contractor and provides low voltage infrastructure design and installation for commercial and residential new construction customers. From networks to distributed audio/video and CCTV, we leverage over a decade of experience in implementing a successful solution to help your business succeed.

Fiberoptic Fusion Splicing

We provide fusion splicing for fiberoptic cabling between buildings, areas of buildings (MPOE/MDF/IDF), or privately owned buried fiber that has been damaged. We do not repair service provider owned fiber – please contact the service provider directly for repair service.

Service Provider Auditing

Many times once agreements are in place with a service provider they are never looked at again. Over time, what may have initially been an excellent deal may now be exceedingly expensive and use old or decaying technology. Our access to numerous national service providers allows us to identify the best value solution to provide your business with fast and reliable connectivity at no additional cost to you.

Full Service IT Hardware

We leverage our relationships with major manufacturers to provide your organization pre-configured IT systems including networks, computers, printers, phones, and software delivered directly to your employees and supported remotely for one manageable monthly cost.

IT Project Consulting

Not ready for a full-time IT department, but have an upcoming project that needs design, implementation, or management? Let us review your plan, work to identify any required changes to have your technology vision met and work with your contractors to ensure your vision for your technology is met while managing cost.

Service Provider Monitoring

Let us actively monitor your business internet connection and automatically step in when an outage with your primary connection occurs to ensure you are back up and running as quickly as possible and that any intermittent issues are actually resolved and not ignored. We also offer LTE backup internet as part of this plan.

PCI Compliance

Ensure your customer’s data is kept safe by having us design, install and maintain a secure and PCI Compliant network in your business.

Analog to VoIP Conversions

One of our favorite projects to work on is phone system conversions. With proper planning, we can transition your business from one costly provider using outdated technology to modern providers using cutting edge technology with minimal downtime using either your existing phone system or by migrating your users to our redundant cloud-based system. We also offer providers that meet brand standards for numerous hospitality brands while maintaining or expanding your current integrations.

IT Lifecycle Management

For a business to continually run smoothly, a well-designed lifecycle for all technology equipment should be maintained. We provide an annual environment and business review, then provide an annual plan identifying necessary hardware and software upgrades.

Helpdesk Services

We offer remote helpdesk services for businesses of any size via email, your own dedicated Helpdesk Portal, or dedicated or shared technicians knowledgeable about your specific environment.

Hospitality Consulting

We understand that maintaining constantly changing brand standards for technology can be a complicated and confusing task. Let us work directly with your brand to review your requirements, negotiate the best rates with technology suppliers, and ensure that all project requirements are met. We specialize in conference rooms, 70v and live audio systems, security cameras, VoIP phone systems, distributed video, and technology procurement. We also offer priority helpdesk services for times when your brand helpdesk may be overwhelmed or days out from being able to provide a resolution to your issue due to distance from your property.

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